Q: How do I know if I have successfully placed an order?
A: Soon after you have successfully placed an order for any Lovatts Media magazine or subscription via our website, or over the phone, you will receive an order confirmation sent to the email address provided. This email will confirm the details of your magazine order including the postal address to which the magazines will be sent.
Q: Can I change the delivery address or any personal contact details?
A: Your account details, including your shipping address, can be changed at any time by logging into your
Lovatts Media Magazines account.
- Go to the 'My Account' tab
- Scroll down to the Account Details section and click 'View Addresses'
- Pick the delivery address details that you want to change and click 'Edit'
- Change your address and click 'Update Address' button.
If your address change is made after we have dispatched a magazine issue as part of your subscription or single-issue purchase, this change will be reflected from the subsequent issue. Due to our print lead times, we may require up to 8 weeks notice. If you are unsure, please send an email to
subs@lovattsmedia.com or contact our customer service team on toll-free AU
1800 254 199 (toll-free NZ 0800 254 177) or +61 2 4302 1517 to confirm.
Q: Is postage included in my order?
A: Yes, for Australian and New Zealand deliveries no additional costs are applied at checkout for shipping/postage. All prices shown are inclusive of postage and handling.
Q: Can I order Lovatts Media Magazines in bulk?
A: Yes, please contact our friendly customer service team via email
subs@lovattsmedia.com or phone us directly via toll-free AU
1800 254 199 (toll-free NZ 0800 254 177) or
+61 2 4302 1517 to complete your bulk order.
Q: How do I subscribe to a Lovatts Media magazine?
A: Purchasing a subscription at lovattsmagazines.com.au is easy. Simply:
- Visit our subscriptions page and browse for your preferred magazine
- Add your chosen subscription to cart by clicking the ‘BUY’ button.
When you are ready to check out:
- Select view cart or click the cart symbol located at the top right of the website, and your order summary will appear for your review
- Complete all necessary details, then click on ‘check out’ to proceed. If your purchase is a gift subscription, please ensure you enter the lucky recipient's name and postal details in the postal/delivery section and your details (the purchaser) in the billers section, then click on ‘check out’ to proceed
You will receive an order confirmation email soon after you have successfully placed your order. If you don’t receive this email, please make sure to check your inbox junk mail.
You may also phone our customer service team on toll-free AU
1800 254 199 (toll-free NZ
0800 254 177) or
+61 2 4302 1517 or send an email to
subs@lovattsmedia.comQ: How long does a previous single-issue take to deliver?
A: All orders are shipped by Australia Post standard delivery. If the magazine is already on sale, please allow approximately:
- 7-14 business days for your single issue magazine to be delivered within Australia
- 7-21 business days for your single issue magazine to be delivered within New Zealand
If you are pre-ordering a single issue magazine, it will be shipped within the same time frames,
as soon as the magazine is on sale.Q: My magazine arrived damaged, what can I do?
A: Lovatts Media will consider replacement of a single issue if faulty, however, we will not accept fault for Australia Post’s handling and placing of our products in letterboxes, post boxes or other unlisted mail collection points. Please phone our customer service team on toll-free AU
1800 254 199 (toll-free NZ
0800 254 177) or send an email to
subs@lovattsmedia.com to discuss further.
Q: Does Lovatts Media Magazines offer international delivery?
A: International delivery is available for selected titles featured on lovattsmagazines.com.au.
i) For Breathe Magazine and Teen Breathe Magazine, Lovatts Media Magazine offers delivery within Australia & New Zealand. Please visit our
New Zealand website for all purchases and deliveries within New Zealand.
ii) For Mindful Puzzles and Nourish magazine, Lovatts Media Magazines offers delivery within Australia, New Zealand and internationally. For
New Zealand deliveries, please visit
Audrey Magazine New Zealand store, or
Nourish magazine New Zealand store.
For international deliveries, please phone our friendly customer service team on toll-free AU
1800 254 199 (toll-free NZ
0800 254 177) or
+61 2 4302 1517 or send an email to
subs@lovattsmedia.com.
